Shipping Policy
Free shipping on all our orders
At Musttool Jewelry Tools, we understand the importance of transparent and customer-friendly shipping policies. That's why we're excited to offer complimentary shipping on all orders dispatched from our local warehouses. Here's what you need to know about our shipping policy:
1. Free Shipping: We are pleased to provide free shipping on all orders, regardless of size or value. This means you can shop with confidence, knowing that there are no hidden fees or additional charges for delivery.
2. Shipping Area: United States, Canada.
3. Shipping Methods and Carriers: We partner with reputable shipping carriers to deliver your packages safely and reliably.
4. Local Warehouse Dispatch: Your order will be processed and dispatched directly from our nearby warehouse, ensuring efficient handling and minimal transit times. By shipping locally, we strive to expedite the delivery process and get your package to you as quickly as possible.
5. Delivery Estimates: While we strive to meet estimated delivery times, please note that factors such as weather conditions and carrier logistics may impact delivery schedules. Upon checkout, you will be provided with an estimated delivery date based on your location and chosen shipping method. Expected to take 3~7 working days
6. Order Processing Time: Once your order is placed, it will be processed quickly by our team of professionals for shipment. Orders placed during normal business hours are usually processed within 1-2 business days, while orders placed after normal business hours are processed the next business day.
7. Tracking Information: Upon dispatch of your order, you will receive a shipping confirmation email containing tracking details. This allows you to monitor the progress of your package in real-time and anticipate its arrival.
8. Returns and Exchanges: Should you need to return or exchange an item, our returns policy ensures a hassle-free process. We are committed to ensuring your satisfaction with every purchase.
At Musttool Jewelry Tools, our goal is to provide a seamless and enjoyable shopping experience, starting from the moment you place your order to the arrival of your package at your doorstep. If you have any questions or require assistance regarding our shipping policy or your order, our customer support team is here to help.
Thank you for choosing Musttool Jewelry Tools. We appreciate your trust in us and look forward to serving you again soon.